Introduction
Starnet Pros (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website starnetpros.com or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form
- Book an installation appointment
- Call our phone number
- Subscribe to our communications
This information may include:
- Name
- Email address
- Phone number
- Physical address or city
- Service preferences
- Messages or communications you send us
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
How We Use Your Information
We use your information to:
- Provide and manage our services
- Respond to your inquiries and requests
- Schedule and manage installation appointments
- Send you service-related communications
- Improve our website and services
- Analyze website usage and trends
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To trusted service providers who assist us in operating our website and services
- When required by law or to protect our rights
- In connection with a business transaction such as a merger
- With your consent
SMS/Text Messaging
When you provide your phone number to us — through our website, over the phone, or in person — you consent to receive text messages from Starnet Pros related to your service, including appointment confirmations, scheduling updates, and responses to your inquiries.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. For support, contact us at info@starnetpros.com.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but some features of our website may not function properly.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request restriction of processing
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: (833) 411-2089
- Address: 730 Peachtree St NE, Ste 570, Atlanta, GA 30308